This is due to a setting on the Polycom phone called Disable URL Dialing. This must be set via the configuration file.
Site.cfg = call.urlModeDialing=0
features.cfg = feature.urlDialing.enabled=0
When I select a missed call on my Polycom phone to redial, it does not work Print
Modified on: Fri, 1 Jul, 2016 at 1:28 PM
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