Polycom

Questions on Polycom equipment

Do I need any special settings when configuring a Polycom phone for Strategic Voice Solutions
No, Polycom phones will give you many options to program in your phone, but you can configure the most basic settings which include the IP address of your...
Fri, 1 Jul, 2016 at 1:27 PM
When I select a missed call on my Polycom phone to redial, it does not work
This is due to a setting on the Polycom phone called Disable URL Dialing. This must be set via the configuration file. Site.cfg = call.urlModeDialing=0 ...
Fri, 1 Jul, 2016 at 1:28 PM
What should go in the address field of the Polycom line configuration
When putting in the SIP credentials of a Polycom phone, for example the 331 or 335 product line, you will have the option of putting in: Display Name:  ...
Fri, 1 Jul, 2016 at 1:29 PM
Does Strategic Voice Solutions support Polycom EFK or Extended Feature Keys
Polycom EFK allows you to program thePhone to provide Interactive Features such as pressing one key instead of pressing multiple keys, gather input and ot...
Fri, 1 Jul, 2016 at 1:30 PM
Polycom Phone transfer begins dialing after two (2) digits
If you perform a blind transfer and it will only allow 2 digits before automatically dialing, this is most likely a Digit Dial Plan problem in the Polycom...
Fri, 1 Jul, 2016 at 1:31 PM
Polycom firmware revision and Strategic Voice Solutions
As of October 2015, you will be required to have SIP Firmware revision 4.01 or higher to utilize all current system features such as Auto Provisioning. ...
Fri, 1 Jul, 2016 at 1:33 PM
When I setup Auto Provisioning with BLF I get *87 in the field of my Polycom phone
Here is how it works. When setting up a BLF key with Polycom we configure 2 parameters: 1-      The extension number to monitor 2-      The call picku...
Fri, 1 Jul, 2016 at 1:34 PM
How do I make a BLF key have an audible sound when ringing
On Polycom phones, you can assign a ring tone for Attendant Call (BLF in this case). By default it is set to Silent. Beow are the instructions to set this...
Fri, 1 Jul, 2016 at 1:35 PM
Blind transfer on Polycom VVX SIP Phone
By default, if you push the Transfer button on a Polycom VVX it will do a Consultive (Attended) Transfer, if you want to do a Blind Transfer you will need...
Fri, 1 Jul, 2016 at 1:38 PM
Transfer in Polycom VVX displays SIP: and does not allow dialing
In newer releases of Polycom Firmware, the phone may default to "URL Dialing" instead of number dialing. This requires that you press the "...
Fri, 1 Jul, 2016 at 1:39 PM