Yealink phone will not go to voicemail when transferring a call to another extension : _

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Yealink phone will not go to voicemail when transferring a call to another extension Print

Modified on: Fri, 1 Jul, 2016 at 1:46 PM

Yealink phones by default are set to do a supervised transfer.
This setting does not release the call to the Strategic Voice Solutions network, but instead keeps it between the phones.

To fix this issue, log into your yealink phone with a web browser and make the following change:

-->phones-->features-->partial supervised transfer-->set to disable

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Yealink phone will not go to voicemail when transferring a call to another extension Print

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