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Many residential users or possibly a busines user have their service connected with an ATA analog VoIP adapter to a small phone home system with an answer...

Phones are typically set to RFC 2833 for digit relay. (typical options are in-band (least reliable), SIP INFO and RFC2833.  The latter will provide the...

What appears to be erratic behavior with voice mail indicator on a phone may sometimes be the result of an extension belonging to a shared mailbox. In thi...

This is a SW bug in the Apple IOS that was present in IOS 3 and then fixed. I seems to have reoccured on some IOS 5 devices. As a workaround, try: - dele...

Typically we use our domain names when asked by either equipment or a provider to enter something like the Proxy Address or Registrar address. This would ...

One of the common problems with with VoIP phone service is your particular phone or phones may receive strange calls at strange hours with caller ID numbe...

This can be caused when a phone does not send the entire dialed string  "*97" to the PBX. The root cause will vary by phone model. The solution ...

We do support the ability to park more than one call on the same phone via the *85 system code, however it can be confusing if all calls are put in the sa...

On some phones, if you do not specify a Line Appearance in provisioning, the phone will only partially ring once, but the display and button led may indic...