DID's

Questions related to Direct Inward Dialing

How do I add or change an inbound DID/DDI number?
From the Reseller login: Click on the Companies Number link Click on the "View" of the company you want to configure/change Domain settin...
Sat, 2 Jul, 2016 at 10:46 AM
How do I purchase DID/DDI numbers
If you are a reseller, you submit a request for a DID(s) with Strategic Voice Solutions via the Help Desk. If your customer is requesting DID...
Sat, 2 Jul, 2016 at 10:48 AM
What is a BTN
Billing Telephone Number
Sat, 2 Jul, 2016 at 10:48 AM
Will my DID/DDI numbers have a directory listing for public directories
By default they would not have a public directory listing, however when numbers are ordered.  If you want directory listing for your number(s), please sub...
Sat, 2 Jul, 2016 at 10:50 AM
Can I have my own inventory of DID/DDI numbers
Yes, although Strategic Voice Solutions a minimal inventory of DID numbers, you can purchase numbers for your own inventory or new numbers and keep them i...
Sat, 2 Jul, 2016 at 10:51 AM
How many call paths do I have with a single DID tied to a Hunt Group
Call paths will be equal to the number of available lines on the users phones. For example – a hunt group ringing to 4 phones, each with 2 lines will su...
Sat, 2 Jul, 2016 at 10:53 AM
My 800# caller ID is not always shown correctly on the called party
Some termination providers do not accept a toll free number as a caller ID becuase they cannot properly rate (determine origin). If the number is not acce...
Sat, 2 Jul, 2016 at 10:54 AM
I don't see the DID page tab when I log into my customers admin portal
The DID management page is reserved for the Reseller Portal. You would need to login into your Reseller portal as administrator to access the DID manageme...
Sat, 2 Jul, 2016 at 10:55 AM
I cannot dial certain toll free numbers but if I change my caller ID number it works
The CLI is typically the main number or billing telephone number. As the owner of a number, you can set limits and destinations to that number. If you are...
Sat, 2 Jul, 2016 at 10:58 AM