Connections

Can I use my Credit Card machine, Fax machine, or alarm system on a VoIP line?
VoIP in general is not reliable for these types of analog transmission over a digital voip line. We do however offer a digital fax service that is compa...
Fri, 1 Jul, 2016 at 11:53 AM
Will adverse, or bad weather affect my VoIP service?
If your Internet connection is working and power is still available to the Phone, Routers and/or Ethernet switch you should not experience any problems. ...
Fri, 1 Jul, 2016 at 11:54 AM
Can customers call 900 numbers on strategic Voice Solutions?
By default, Strategic Voice Solutions has 900 pay per call numbers blocked. If you have a specific application or reason this should be on for a custome...
Fri, 1 Jul, 2016 at 11:55 AM
Can I have my cell phone receive calls if my SIP Phone can't register with Strategic Voice Solutions?
Yes, there is an option to Redirect calls when your VoIP Device cannot register. From the Reseller login: Click on the Companies Number link Clic...
Fri, 1 Jul, 2016 at 11:57 AM
I have my calls forwarded and the incoming calls are getting a busy signal
If the number you have forwarded to is a carrier that does not support more than one call, then when a call is up and a new incoming call is made, they wi...
Fri, 1 Jul, 2016 at 11:58 AM
My phone line call drops when I have a fax coming in
If you have DSL service where they put your Internet connection over you analog fax or voice line, then a DSL filter most likely is not installed. This ...
Fri, 1 Jul, 2016 at 11:59 AM
Do Strategic Voice Solutions SIP Trunks support re-invites?
Yes, we support reinvites or new invites on our sip trunks.   Re-invites are you to change paramaters in a call while maintaining the intial call sess...
Fri, 1 Jul, 2016 at 12:00 PM
You receive the message when calling "You are not allowed to place this call"
When making calls you receive the message  "You are not allowed to make this call".  This typically signifys that the user has been blocked or t...
Fri, 1 Jul, 2016 at 12:02 PM
My customer is experiencing "all circuits are busy now" when making international calls
When a customer experiences the "All Circuits are busy now" message when making long distance calls, this can be due to several issues and requi...
Fri, 1 Jul, 2016 at 12:03 PM
How many digits are sent with a SIP Trunk and how are they translated?
When setting up a SIP trunk for a customer there IP PBX or Switch may need to know what number or digits we are sending on the SIP trunk. This answer de...
Fri, 1 Jul, 2016 at 12:06 PM