Voice Quality
FAQ'a for Voice Quality related issues
There are several ways of approaching this issue.
First try to get a better understanding of whether the local network traffic is impacting the voice...
Fri, 1 Jul, 2016 at 11:24 AM
This is usually due to internet bandwidth or a delay in one of the routes from your location to the Strategic Voice Solutions network.
Strategic Voice S...
Fri, 1 Jul, 2016 at 11:40 AM
Echo problems are not technically a possibility on the Strategic Voice Solutions network. It is introduced in any of the following scenarios:
Analog ...
Fri, 1 Jul, 2016 at 11:42 AM
This is usually the result of a jitter buffer over compensating for delayed packets. A device may try to approximate the content of what appear to be miss...
Fri, 1 Jul, 2016 at 11:43 AM
When using gotomeeting and Strategic Voice Solutions you may experience poor voice quality or voice drop outs.
This is due to a low bandwidth internet c...
Fri, 1 Jul, 2016 at 11:45 AM
In some situations you may experience one way audio in which you do not hear the called party when the Caller ID (CLID) Mapping is left to Anonymous.
Th...
Fri, 1 Jul, 2016 at 11:47 AM