General
General Support Questions
This feature is set by Strategic Voice Solutions. We can set for 7 or 10 digit dialing in the USA.
Fri, 1 Jul, 2016 at 2:04 PM
In many cases this is due to DualRIng, redirection or forwarding to a cell or mobile phone that has been turned off or the battery went dead.
Most cell...
Fri, 1 Jul, 2016 at 2:05 PM
The timer (called an "inter-digit timeout) is a function of the phone device and not the hosted service. In the Phone, you will need to find the Inte...
Fri, 1 Jul, 2016 at 2:06 PM
This is done on the SIP phone or adaptor. You must set up the phone device for multiple ringtones.
Fri, 1 Jul, 2016 at 2:06 PM
No, you should never hook a SIP phone, adapter or device directly to the Internet for testing unless you ensure you have changed the default login inform...
Fri, 1 Jul, 2016 at 2:07 PM
You can use it, but it will not give you complete protection since the unit is designed for a local onsite IP PBX scenario and not a hosted VOIP platform....
Fri, 1 Jul, 2016 at 2:09 PM
From the Portal login:
Click on the Companies Number link
Click on the "View" of the company you want to configure/change Domain settings...
Fri, 1 Jul, 2016 at 2:10 PM
If your phones are set up for Auto Provisioning with Strategic Voice Solutions, they will get their settings from Domain Settings. Under Domain Settings,...
Fri, 1 Jul, 2016 at 2:11 PM
Yes, it is possible but you would most likely require you to make some programming changes on your SIP phone with regards to network connectivity. There m...
Fri, 1 Jul, 2016 at 2:12 PM
This can cause the SIP device to appear to ring at times, yet there are no calls originating on the Strategic Voice Solutions network.
This issue can ar...
Fri, 1 Jul, 2016 at 2:13 PM