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Voice Quality 6

• Is there anything I can do for Jitter problems?
• My calls are very choppy or skipping?
• Echo problems on phones and speakerphones
• Calls sound muffled or not like the person calling?
• Poor voice quality and gotomeeting

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E-911 Service 1

• How is 911, or E-911, handled with Hot Desking?

Connections 15

• Can I use my Credit Card machine, Fax machine, or alarm system on a VoIP line?
• Will adverse, or bad weather affect my VoIP service?
• Can customers call 900 numbers on strategic Voice Solutions?
• Can I have my cell phone receive calls if my SIP Phone can't register with Strategic Voice Solutions?
• I have my calls forwarded and the incoming calls are getting a busy signal

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Procedures 3

• How do I make a phone call on the Strategic Voice Solutions network
• How do I access my voicemail from an auto attendant
• How do I access my voicemail from an outside phone?

Cisco 8

• Can I use a Cisco 7940 or 7960 VoIP phone on the Strategic Voice Solutions Network?
• How do I flash a Cisco 7940 or 7960 with SIP Software?
• How to erase the configuration on a Cisco 7940 or 7960 VoIP Phone
• Does Strategic Voice Solutions support the newer Cisco 7941 and 7961 VoIP Phones?
• How do I program a Cisco 7940 or 7960 SIP phone for Strategic Voice Solutions

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Grandstream 10

• Call does not rollover from phone 1 to phone 2 in Cisco/Grandstream ATA when on busy is set to roll over
• Can I increase or extend the time before a Grandstream phone dials a number?
• Can I have two different ringtones for two different DID numbers on the same phone?
• Grandstream GXP2100 and 2200 will not change ringtone
• Grandstream phones keep dropping calls

View all 10

Polycom 10

• Do I need any special settings when configuring a Polycom phone for Strategic Voice Solutions
• When I select a missed call on my Polycom phone to redial, it does not work
• What should go in the address field of the Polycom line configuration
• Does Strategic Voice Solutions support Polycom EFK or Extended Feature Keys
• Polycom Phone transfer begins dialing after two (2) digits

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SNOM 1

• How do I reset a SNOM 300 series phone to factory defaults

Yealink 17

• Do Yealink SIP and video phones support Re-invites
• Yealink phones produce broken ringback tones for the first few rings when placing a call
• Changing the ringtone for external calls to a Yealink SIP Phone
• I am getting dropped calls on my Yealink Phone
• Yealink phone will not go to voicemail when transferring a call to another extension

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Softphones 2

• Bria Softphone for iOS (Iphone, Ipad, Ipod Touch) will not register
• How do I setup the Media5-fone smart phone app

Panasonic 1

• How do I configure Panasonic KX-TGP500, KX-TGP550, or KX-TGP600 SIP Cordless phone

General 19

• Can I make local calls using 7 digits
• Why do my phones only ring once, even in my hunt group
• Can I increase or extend the time before a phone dials a number when dialing?
• Can I change the ring tones for my hunt group, or groups?
• Can I hook my SIP phone or device directly to the internet for testing with Strategic Voice Solutions

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Calling Features 0

FAX 2

• What is the login URL for the Fax server
• How to configure the Grandstream HT-701 ATA for Fax

Network 14

• Does Strategic Voice Solutions use NTP time synchronization
• I am unable to register more than 1 or 2 SIP phones or softphones in a single location
• What is the recommended bandwidth requirements for Strategic Voice Solutions
• Can I use dial-up internet modem service with Strategic Voice Solutions
• My phones will not register with a MicroTik router

View all 14

DID's 9

• How do I add or change an inbound DID/DDI number?
• How do I purchase DID/DDI numbers
• What is a BTN
• Will my DID/DDI numbers have a directory listing for public directories
• Can I have my own inventory of DID/DDI numbers

View all 9

Local Number Portability 7

• What do I need to provide to Strategic Voice Solutions when porting a customer number
• What is a Letter of Authorization
• How do I register E-911 and the associated address
• Can I port or transfer a Toll-Free number to Strategic Voice Solutions
• Does Strategic Voice Solutions charge for each porting request or the telephone numbers

View all 7